Privacy policy

Privacy Policy

Last updated: July 3, 2026

WORLUX Sports is operated by Xiamen Moushi Trading Co., Ltd. (“WORLUX”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, share, and protect personal information when you visit worluxsports.com, place an order, contact us, subscribe to updates, or interact with our online store.

Information We Collect

Depending on how you use our store, we may collect:

  • Contact and delivery details, such as name, email, phone number, billing address, and shipping address.
  • Order information, such as products viewed, cart activity, purchased items, order number, payment status, shipping status, returns, refunds, and support history.
  • Payment-related information, such as payment method and transaction confirmation. Full card details are processed by Shopify and authorized payment providers; we do not store full payment card numbers on our own systems.
  • Device and usage information, such as IP address, browser, device type, pages visited, referring pages, cookies, and similar technologies.
  • Communications, including information you send through email, contact forms, support messages, or social media.

How We Use Information

We use personal information to:

  • Operate the store and provide products and customer service.
  • Process payments, fulfill orders, arrange delivery, provide tracking, handle returns, and issue refunds.
  • Communicate about orders, products, policies, security, and service updates.
  • Improve our website, product selection, customer experience, fraud prevention, and marketing.
  • Send marketing messages when permitted by law and your preferences.
  • Comply with legal obligations, enforce our policies, resolve disputes, and protect customers and our business.

How We Share Information

We may share personal information with trusted service providers and partners when necessary for store operation, including Shopify, payment processors, fraud prevention providers, logistics partners, analytics tools, email tools, customer support tools, and marketing services.

We may also share information when required by law, legal process, regulators, courts, or to protect rights, safety, and security.

We do not sell personal information for money. Some privacy laws define “sale” or “sharing” broadly to include certain advertising or analytics activities. Where applicable, you may have the right to opt out.

Cookies

Our website uses cookies and similar technologies to support checkout, remember preferences, measure site performance, prevent fraud, and improve marketing. You can control cookies through your browser settings, but some store features may not work properly if cookies are disabled.

International Processing

Because WORLUX Sports sells internationally and uses global service providers, your information may be processed in countries other than where you live. We take reasonable steps to protect personal information in accordance with applicable law.

Retention and Security

We keep personal information for as long as necessary to provide services, maintain business records, comply with legal obligations, prevent fraud, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.

Your Choices

Depending on your location, you may have rights to access, correct, delete, restrict, or receive a copy of your personal information, object to certain processing, withdraw consent, or opt out of certain marketing or data sharing activities. To make a request, contact service@worluxsports.com.

You can unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us.

Children

Our website is not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

Contact

For privacy questions, contact:

WORLUX Sports / Xiamen Moushi Trading Co., Ltd.
Email: service@worluxsports.com
Address: Room 2401, Building 13, Meisi Garden, Binzhou Sili, Tong'an District, Xiamen, Fujian 361100, China