Privacy Policy

Last updated: May 20, 2026

WORLUX Sports is operated by Xiamen Moushi Trading Co., Ltd. ("WORLUX", "we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit worluxsports.com, place an order, contact us, or otherwise use our online store and related services.

By using our website or purchasing from us, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our store, we may collect the following categories of personal information:

• Contact details, such as your name, email address, phone number, billing address, and shipping address.
• Order and transaction information, such as products viewed, products added to cart, products purchased, order number, shipping method, payment status, returns, refunds, and customer support history.
• Payment-related information, such as payment method details and transaction confirmations. Payment card information is processed by Shopify and/or authorized payment providers; we do not store full payment card numbers on our own systems.
• Account information, if you create or use a customer account.
• Device and usage information, such as IP address, browser type, device information, pages visited, referring pages, cookies, and similar technologies.
• Communications, including information you provide when contacting us by email, contact form, or other support channels.

How We Collect Information

We collect information directly from you, automatically when you use our website, and from service providers that help us operate the store, process payments, fulfill orders, prevent fraud, provide analytics, and deliver marketing communications.

How We Use Personal Information

We use personal information for the following purposes:

• To operate our store and provide our products and services.
• To process payments, fulfill orders, arrange shipping, provide tracking, handle returns and refunds, and deliver customer support.
• To communicate with you about orders, products, policies, security, and service updates.
• To improve our website, product selection, customer experience, marketing, and fraud prevention.
• To send promotional communications when permitted by law and your communication preferences.
• To comply with legal obligations, enforce our policies, resolve disputes, and protect our rights and the rights of customers.

How We Share Personal Information

We may share personal information with trusted third parties when necessary to operate our business, including:

• Shopify, which hosts our online store and provides ecommerce infrastructure.
• Payment providers, fraud prevention providers, logistics partners, fulfillment partners, analytics providers, customer support tools, marketing tools, and other service providers.
• Business and advertising partners, where permitted by law and your preferences.
• Authorities, regulators, courts, or other parties when required by law, legal process, or to protect rights, safety, and security.
• Successors or affiliates in connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets.

We do not sell personal information in the ordinary sense of exchanging it for money. Some privacy laws define "sale" or "sharing" broadly to include certain advertising or analytics activities. Where those laws apply, you may have the right to opt out.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate the store, remember preferences, support checkout, understand site performance, prevent fraud, and improve marketing. You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

International Data Transfers

Because our store is operated internationally and powered by Shopify and other service providers, your personal information may be processed in countries other than where you live. We take reasonable steps to protect personal information in accordance with applicable law.

Data Retention

We retain personal information for as long as necessary to provide services, process orders, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements. Retention periods may vary depending on the type of information and applicable legal requirements.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of your personal information, object to certain processing, withdraw consent, or opt out of certain marketing or data sharing activities. To exercise your rights, contact us at service@worluxsports.com.

You can unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us.

Children's Privacy

Our website is not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate action.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before providing information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal obligations, or privacy practices. The latest version will be posted on this page with the updated date.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

WORLUX Sports / Xiamen Moushi Trading Co., Ltd.
Email: service@worluxsports.com
Address: Room 2401, Building 13, Meisi Garden, Binzhou Sili, Tong'an District, Xiamen, Fujian 361100, China